Account LoginAccount Login
Infinite Menus, Copyright 2006, OpenCube Inc. All Rights Reserved.

Terms & conditions

Purchase your ETA visa here.
Apply for your Working Holiday Visa.
Purchase your Tourist Visa (subclass 676) here.

These Website Terms of Use apply to the ETA-visas.co.uk website and by proceeding beyond the homepage you agree to accept these Terms of Use and we agree to grant you a non-exclusive, non-transferable licence to use this website in accordance with the conditions set out below.

We may revise these Terms of Use from time to time without notice and such revision will take effect when it is posted on this Website. Your continued use of this Website will be regarded as your acceptance of these Terms of Use as amended.

In addition to the provisions of these Website Terms of Use, there may also be specific and additional terms that apply to certain sections of this Website. Because those specific and additional provisions also apply to your use of those sections, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of these Website Terms of Use and those other specific and additional provisions, the specific and additional provisions will prevail.

By using this website you agree to be legally bound by the ETA-visas.co.uk Terms and Conditions and by all other applicable provisions. If you disagree with the ETA Visas Terms and Conditions and/or with any other of the applicable provisions, you are not permitted to use the website.

License and Site Access

ETA Visas grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of ETA Visas.

This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

You are responsible for all of your activity in connection with accessing the Website. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your access to the Website. You may not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain personal data from any Website user.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of ETA Visas.

You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ETA Visas without express written consent.

Content and Copyright

The ETA Visas website is a major source of ETA visa and immigration information for Australia. The development of content for this website, as are the Services provided by ETA Visas, are continuous as immigration legislation and procedure is constantly evolving for Australia.

While the ETA Visas team endeavours to ensure the data and other material provided in this website is correct and complete, ETA Visas does not accept responsibility for any errors or omissions and shall not be liable for any claims or losses arising indirectly or directly from use of the information provided in this site.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ETA Visas or its content suppliers, and is protected by United Kingdom and international copyright and trademark laws.

The compilation of all content on this site is the exclusive property of ETA Visas and protected by United Kingdom and international copyright laws. All software used on this site is the property of ETA Visas or its software suppliers, and is protected by United Kingdom and international copyright laws.

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of ETA Visas so long as the link does not portray ETA Visas, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

You may not use any ETA Visas logo or other proprietary graphic or trademark as part of the link without express written permission.

Username and Password

By completing a purchase or an online assessment on the ETA-visas.co.uk website you also create a user account with ETA-visas.co.uk. The sole responsible for maintaining the confidentiality of your profile and password rests with you and you agree to accept responsibility for all activities that occur under your profile or password.

ETA Visas will not be held responsible for any access gained by third parties to your personal Profile, whether the login details were provided by you or were otherwise obtained.

ETA Visas does not sell any of its service to children, but it sells them to adults, who can purchase with a credit card. ETA Visas reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

Online Assessments and ETA visa applications

ETA Visas' Online Assessments are free questionnaires completed on htttps://eta-visas.visa-systems.com, and as such are provided in partnership with Visa Systems, using Visa Systems proprietary software.   ETA visa applications are also processed using Visa Systems proprietary software. Anyone completing an online assessment or visa application is asked to acknowledge they have read and agreed to the Visa Systems terms and/or terms of service.

The assessments have been specifically designed to provide you with a preliminary assessment of your ability to satisfy the visa criteria for your selected visa type in the country you specify. You should not rely on this result alone as a true indication of your ability to apply for migration to any country. A 'positive' result from an Online Assessment does not guarantee visa success.

The information required to provide an Online Assessment is sought in accordance with the the Data Protection Act 1998 and Visa Systems' own Privacy Policy.

Fees

The fee for the service processing subclass 976 and 977 visas is £20 and is non-refundable.

The fee for the service processing subclass 956 visas is £95 and is non-refundable. The extra charge is because it is a long-validity, multiple-entry visa.

As multiple ETA applications are available under one transaction, the fee payer is deemed to have informed all parties applying under the application of these terms and conditions and accepts responsibility for this.

The fee is for the services stated above. You acknowledge that you are responsible for any additional fees that may be required including but not limited to, medicals, chest X-rays, court documents, couriers, certified copies, police checks, passport renewals and charges relating to the changing of Travel Plans.

Processing Times

In most circumstances ETA visas are processed INSTANTLY; after your application is submitted, processing starts immediately and in 90% of cases confirmation of visa grant is received within seconds.

However, if any details have been entered incorrectly the application will be submitted for manual processing. In this instance processing will take a maximum of 2 business days.

Processing may also be delayed if:

  • The applicant has criminal convictions, or;
  • The application has been referred (see below).

 Delays and Referrals

Some ETA visa applications will be 'referred' to the Australian High Commission.

In most cases, there is an additional 3 working day period of wait for referred ETA applications. If your ETA visa application is referred, you may or may not be required to provide additional personal details to the Department of Immigration.

If the Australian High Commission requires further details from you, ETA Visas will notify you. If we notify you of a referral requiring additional information, you will likely be required to complete Form 48R - a copy of which we will send to you. You will be required to fax the completed form directly to the High Commission along with a copy of your passport. ETA Visas will then notify you whether or not your ETA has been granted.

 Referrals and Refusals

ETA Visas only processes ETA applications; we do not and will not offer advice on how to proceed or what to do in the event your ETA visa application is referred or refused. The fee paid includes processing of the ETA visa only and does not include any appeals or additional services. The cost of the ETA application is non-refundable and should your application be refused, you will not be issued a refund.

As advised above, your ETA request is processed within 2 business days. In the event that the request processed on our website establishes that you have an existing ETA, the fee you have paid is non-refundable. In such circumstances, we will issue you with confirmation of your current ETA status and the charge is applied to recover the use of our system resources.

If the client makes an error on the ETA application, they can reapply but this will incur another service charge of £20.

Affiliates/Third Party Services/Referrals

In certain cases ETA-visas may receive royalties, commissions, referral fees and all marketing contributions from third parties where we refer users of www.eta-visas.co.uk to external websites that are not under the control of the ETA Visas.  However, you acknowledge and agree that we have no control over and do not monitor these third party websites. We make no representations about and cannot accept any liability for these websites. A link to a third party website does not mean that we endorse the content of that website. Your access to third party websites may be governed by their own terms of use.

Any dealings between you and any third party advertiser or merchant mentioned or linked to by means of a hypertext link from www.eta-visas.co.uk, including payment for and delivery of products, services and any other terms, conditions, warranties or representations associated with such dealings, are made between you and the relevant advertiser or merchant.   

ETA Visas will not be held responsible or liable for any loss or damage of any kind incurred as the result of any such dealings. 

Applicable Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. You hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of the courts of England and Wales.

Disclaimer

THIS SITE IS PROVIDED BY ETA-VISAS.CO.UK ON AN "AS IS" BASIS. ETA-VISAS. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INDLUCED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE DENVER POST CORP. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ETA-VISAS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF, OR INABILITY TO USE, THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES

All proprietary rights in information received by ETA Visas shall remain the property of ETA Visas. All forms of communication between public viewers and ETA Visas including but not limited to written, spoken or electronic (email) correspondence may be recorded to enable ETA Visas to carry out its regulatory responsibilities.

Access to this website is confirmation that you have understood and accepted these terms.

All rights rest with ETA Visas.


ETA-Visas.co.uk is operated by:

ETA-Visas
2 9/30 Margaret Street
London
W1W 8SA